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Imperial Roofing & Home Improvement, LLC

Updated 2026-08-20 · 7,524 reviewed · 200 listed · Scored from 25 Google reviews · How we rank ›

4.3(25) 62 low data composite score See reviews on Google ✓ Google-verified
Roof Replacement

Google-verified25 Google reviews

Imperial Roofing & Home Improvement, LLC
Service
Roof Replacement
Reviews
25

What recent reviews say

Most jobs run smoothly and cost fairly, with staff responding quickly to storm damage and handling insurance paperwork. A few customers faced ghosting on warranty calls and installation defects the company didn't own.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive to storm damage
  • fair pricing
  • professional crew
  • clean work site
  • insurance claim support
Watch-outs
  • no-show on callbacks
  • poor installation of ridge vent
  • warranty issues
  • unresponsive to defects
responsive-communicationfair-pricingskilled-workmanshipcleans-up-after-jobinsurance-claim-helpmissed-deadlinesno-showshoddy-workmanship
Best for: homeowners needing quick roof replacement after storm damage or insurance claims
Think twice if: you need warranty support on installation defects; some customers report no callback on ridge vent and gutter issues

Strengths

  • quick storm damage response
  • fair pricing
  • works with insurance claims
  • daily site cleanup

Worth knowing

  • Justin and Kevin named as crew leads
  • Bill mentioned on estimate and bathroom work
  • Owens Corning ridge vent installation defect (missing nails, incorrect join)
  • One customer paid $16K in cash
  • Daily cleanup and site sweeping mentioned by multiple customers
  • One customer reported being ghosted after gutter installation in 2021

What reviews say by service

Roof Replacement
fast turnaround and fair pricing common in positive reviews; ridge vent installation defects and unresponsive warranty support in complaints

How it compares

  • Rated 4.3 against a 4.69 average across the 172 roof replacement businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 66
Review volume 61
Review recency 100
Review sentiment 50
Profile completeness 50
Verification 0

Rating breakdown

5
20
4
1
3
0
2
0
1
4

Common questions

Do you help with insurance claims?
Yes. Reviewers describe Imperial working with insurance companies and handling the claims process for storm damage.
How quickly can you respond to storm damage?
Fast. One reviewer reported immediate tarping after serious storm damage, with full repair a few days later.
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Last updated 2026-08-20