Google-verified1,433 Google reviewssince 1987
Google Business Profile is the source for the business data shown here, last checked 2026-09-20. Details taken from their website were fetched 2026-08-20.
Most customers report efficient, professional installation from the quote through job completion. Staff like Anthony, Mo, Dan, Steve, and Alex consistently earn praise for explaining work, managing on-site organization, and delivering clean results. But a few recent reviews flag ongoing problems: shingles repeatedly blowing off despite repairs, and loose nails damaging tires in the driveway. One Massachusetts customer cited serious communication breakdowns, though they acknowledged other states run more smoothly.</summary>
<parameter name="sentiment_tags">["skilled-workmanship", "responsive-communication", "cleans-up-after-job", "punctual", "fair-pricing"]
Recent shift: One review from two weeks ago flagged serious Massachusetts office communication problems and mentioned internal discussion of closure; no recent reviews confirm resolution, suggesting this may be an emerging regional issue.
Owners consistently report fast scheduling, clear communication from leadership, and crews that finish on time and leave sites spotless. Multiple reviewers cite Jennifer Wynn by name for her responsiveness and expertise. Work spans residential roof replacement, flat roofs, skylights, and emergency tarping, with long-term satisfaction spanning years or decades.
Thiago and his team deliver consistently polished work on gutters and roofing, with reviewers praising their speed, professionalism, and fair estimates. They handle emergency ice dam removal without cutting corners, communicate clearly about timelines, and leave every job site clean. Investors and property managers return repeatedly because the work holds up through seasons. Their range spans seamless gutters in copper and aluminum to roof and siding repairs, and they show up when promised. A single experienced crew leader with the same name appears across nearly every five-star review, suggesting strong continuity and personal oversight of projects.
Most reviewers describe Eagle Rivet as professional, communicative partners with decades of roofing experience. Two older negative reviews flag poor workplace conduct and rudeness, though they lack detail about actual job quality.
Last updated 2026-09-20