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PINNACLE Home Improvement LLC

Updated 2026-09-20 · 7,289 reviewed · 241 listed · Scored from 13 Google reviews · How we rank ›

5.0(13) 77 composite score See reviews on Google ✓ Google-verified
Roof Replacement

Google-verified13 Google reviewsover 20 years

PINNACLE Home Improvement LLC
Service
Roof Replacement
Reviews
13
Ranking
#84 in Roof Replacement
Best for
Homeowners needing roof replacement with insurance claims or on a tight timeline.

Google Business Profile is the source for the business data shown here, last checked 2026-09-20. Details taken from their website were fetched 2026-08-20.

What do recent reviews say?

All 13 reviews are five-star. Reviewers consistently highlight owner JD's responsiveness and honesty throughout the roof replacement process. They praise the team's speed, clean work practices, and fair pricing, with several noting completion ahead of schedule or on budget. Insurance work and communication during the project are mentioned as strengths.

Praised for
  • responsive owner JD
  • fair and reasonable pricing
  • clean work site and debris removal
  • fast completion
  • expert quality and attention to detail
punctualfair-pricingskilled-workmanshipresponsive-communicationcleans-up-after-joblicensed-insured
Best for: Homeowners needing roof replacement with insurance claims or on a tight timeline.

What are they good at?

  • owner-led customer communication
  • completes ahead of schedule or on budget
  • insurance claim management support
  • thorough site cleanup

Worth knowing

  • Owner JD named repeatedly and praised for responsiveness and courteous approach
  • Team does site cleanup including debris removal, nail cleanup
  • Handles insurance company coordination and documentation
  • Completed jobs ahead of schedule or on budget
  • Josh (likely JD) noted for flexibility and problem-solving on neighborhood-constrained projects

What reviews say by service

Roof Replacement
Completed ahead of schedule, fair pricing, excellent quality, clean site practices.

How it compares

  • Rated 5 against a 4.7 average across the 199 roof replacement businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 87
Review volume 50
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
13
4
0
3
0
2
0
1
0

FAQ

Do you handle insurance claims?
Yes. Owner JD works directly with your insurance company, provides documentation, and keeps you informed throughout the process.
Will the site be cleaned up after the job?
Yes. Reviews note the team removes all debris, nails, and trash, leaving the property spotless.
What areas do you serve?
Their website lists Berlin, Farmington, West Hartford, Simsbury, Avon, Plainville, Newington, and Meriden, CT.

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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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Santo Roofing earned perfect five-star ratings for roof replacement work marked by honest communication and solid execution. Customers praise the crew's dedication and note the team's readiness to travel beyond Connecticut for jobs.

Roof Replacement

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Last updated 2026-09-20