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United Home Experts

Updated 2026-08-20 · 7,524 reviewed · 200 listed · Scored from 85 Google reviews · How we rank ›

5.0(85) 90 composite score See reviews on Google ✓ Google-verified
Roof Replacement

Google-verified85 Google reviewssince 1998

United Home Experts
Service
Roof Replacement
Reviews
85

What recent reviews say

Reviewers consistently praise straightforward estimates, knowledgeable sales staff who listen more than push, and crews who work with visible craftsmanship and respect for the home. Installation teams clean up daily, meet timelines even through weather delays, and project managers stay accessible by phone or text throughout the job.

On-site leadership matters: named project directors like Scott R, Andrew D, and Kayla earn repeated mentions for problem-solving during surprises (unplanned demolition issues) and keeping crews aligned when communication breaks down. Repeat customers choose them again for roof, siding, windows, and gutters across multiple years.

Praised for
  • honest, transparent sales approach
  • skilled, detail-oriented installation crews
  • responsive project management and follow-up
  • attentive staff with genuine pride in work
punctualskilled-workmanshipresponsive-communicationcleans-up-after-jobfair-pricing
Best for: homeowners undertaking multi-system projects or those wary of high-pressure sales
Think twice if: occasional communication gaps with crews on-site when a project manager is absent; one reviewer noted this issue during a large siding job

Strengths

  • Owens Corning and ProVia certified
  • Named project managers stay accessible during the job
  • Crews clean up daily; work adapts to New England weather
  • Repeat customer base across multiple home systems

Worth knowing

  • Named sales staff: Tim C, Josh, Sarah Vine, Dan F; named project directors: Scott R, Andrew D, Kayla, Roy; named home office: Brandon P
  • Multi-system track record: one customer used them for roof, front siding and windows, interior painting, back siding and windows; another added gutters
  • Operate in Ashland MA and Cheshire CT
  • Handle unforeseen surprises during demolition and adapt scope without friction
  • Company claims operating since 1998

What reviews say by service

Roof Replacement
Roofs completed on time, with crews adapting schedules to weather; owners report transformative results and return for additional projects

How it compares

  • Rated 5 against a 4.69 average across the 172 roof replacement businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 95
Review volume 84
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
83
4
1
3
1
2
0
1
0

Common questions

Do you serve my area?
Their website lists service areas across Connecticut, Massachusetts, New Hampshire, Rhode Island, Southern Maine, and Northeast Connecticut. Locations include Cheshire and Ashland, MA. Call to confirm for your address.
Will the crew clean up after each day?
Yes. A recent reviewer noted daily cleanup and strong work ethic throughout the project.
What if something goes wrong during the job?
Project managers stay accessible by phone or text. One reviewer faced demolition surprises and said their manager Kayla resolved issues quickly and stayed in close contact.

Similar roofing contractor nearby

Coastal Construction Group LLC
65 low data

Coastal Construction Group LLC

3.8(11)✓ Google-verified

Five-star reviews praise speed, cleanliness, and competitive pricing on siding and roof work. Recent one-star reviews allege thousands in unrecovered deposits, substandard remodel work, and communication breakdown, with one customer reporting legal action.

Roof Replacement
Trinity Solar
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Trinity Solar

4.5(1139)✓ Google-verified

Trinity Solar earns consistent praise for knowledgeable, patient sales representatives who explain options without pressure and stay available after closing the deal. Installation crews arrive on time, work efficiently, clean up thoroughly, and handle unexpected issues like skylight replacement without disrupting the workflow. Roofing installation specifically receives strong marks for professionalism and attention to detail, though door-to-door solicitation and one reported no-show stand out as friction points in an otherwise smooth customer journey.

Roof Replacement
SolarShield Awnings
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SolarShield Awnings

4.4(9)✓ Google-verified

Installers and staff earn consistent praise for professionalism and problem-solving; motorized systems install quickly and run quietly. One reviewer noted unpainted stainless-steel brackets look unfinished, though the hardware itself is sturdy. Limited review detail on roof-attachment durability or long-term performance.

Roof Replacement

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Last updated 2026-08-20