- How quickly can W&K respond to a water emergency?
- They typically arrive within 3 hours of your first call, or same morning. One reviewer reported arrival at 8:15 AM after calling at 7:30 AM on the day after Labor Day.
- Do they help with insurance claims?
- Yes. Staff work with adjusters, coordinate documentation, and guide homeowners through the claim process. Reviewers note they take on the burden of insurer communication.
- What happens after they mitigate the damage?
- They deploy fans and dehumidifiers, remove damaged materials, take detailed photos and videos, and prepare the space for restoration. They provide written guidance on next steps and recommendations for flooring or other repairs.