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A1 Home Improvement

Updated 2026-09-20 · 7,289 reviewed · 241 listed · Scored from 703 Google reviews · How we rank ›

4.9(703) 92 composite score See reviews on Google ✓ Google-verified Publishes prices
Roof Replacement

Google-verified703 Google reviewsover 30 years, over 16 years

A1 Home Improvement
Location
Kensington, Berlin
Service
Roof Replacement
Reviews
703
Ranking
#9 in Roof Replacement
Best for
Homeowners replacing old roofs who value clear daily communication and meticulous site cleanup.

Google Business Profile is the source for the business data shown here, last checked 2026-09-20. Details taken from their website were fetched 2026-08-20.

What do recent reviews say?

Homeowners consistently report smooth roof replacements led by attentive project managers who provide daily updates and answer questions promptly. Markeese Thompson, Vincent Rossi, and Michal emerge as standout coordinators; crews finish cleanly and work moves fast, with installers paying close attention to detail and professionalism.

The business handles the full process from inspection through final cleanup. Many reviewers highlight the contrast between this experience and typical contractor friction, suggesting A1 excels at turning what could be stressful into something straightforward. Their team genuinely seems to care whether the customer is satisfied.

Praised for
  • responsive project managers
  • thorough cleanup after job
  • skilled installation crews
  • clear communication throughout project
punctualskilled-workmanshipresponsive-communicationcleans-up-after-job
Best for: Homeowners replacing old roofs who value clear daily communication and meticulous site cleanup.

What are they good at?

  • Named project managers track job closely and update customers daily
  • Crews clean yard thoroughly after installation
  • Same-day responsiveness to homeowner questions

Worth knowing

  • Project managers Markeese Thompson, Vincent Rossi, and Michal consistently named and praised for responsiveness and professionalism
  • Crews provide daily job updates to homeowners
  • Thorough cleanup of yard and surroundings after installation noted across multiple reviews
  • Roof replacement installations completed with minimal issues reported

What reviews say by service

Roof Replacement
Reviewers praise fast, professional installation and attention to detail; minimal issues reported during replacements.

How it compares

  • Rated 4.9 against a 4.7 average across the 199 roof replacement businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
684
4
5
3
1
2
2
1
11

FAQ

Do you provide updates while the roof work is happening?
Yes. Reviewers consistently report receiving updates throughout the day during replacement work, with project managers available to answer questions as the job progresses.
Will my yard be cleaned up after installation?
Yes. Multiple reviewers specifically mention excellent cleanup of the yard and surroundings after the roof work is finished.
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Nu-Face delivers across multiple home systems with remarkable consistency. Staff return calls within minutes, named technicians like Scott and Reggie install work neatly and handle fixes without charge if needed, and crews leave yards cleaner than they found them. The company stands behind roofs, windows, siding, and doors over years, with office staff coordinating projects smoothly and following up on any hiccup until you say you are satisfied. Their website claims over 30 years operating, service across Hartford, New Haven, Glastonbury, Waterbury, and Meriden. They advertise offsets such as $1000 off full roof or siding jobs, and 50% off installation across most services. Berlin-based, open seven days. Reviewers name Jennifer, Tina, Alyssa in office roles keeping communication tight during and after work.

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All four reviews praise Premier Improvements' knowledge and responsiveness. Reviewers highlight staff by name (Adam, Brian) and note clear communication via text, email, and calls. No complaints appear in the record.

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EcoSmart Home Services
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EcoSmart delivers solid energy-efficiency work through knowledgeable crews who take care with homes and finish clean. However, responsiveness falters after the sale: customers report ghosting on follow-ups, multi-month solar delays, and frustration chasing staff to complete promised work. The company excels at audits and attic insulation but struggles with project management and customer follow-through.

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Last updated 2026-09-20