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Nu-Face Home Improvements

Updated 2026-08-20 · 7,524 reviewed · 200 listed · Scored from 582 Google reviews · How we rank ›

4.9(582) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
Roof Replacement

Google-verified582 Google reviewsOver 30 years

Nu-Face Home Improvements
Service
Roof Replacement
Reviews
582

What recent reviews say

Most customers experience fast, polished installations and attentive follow-up. Sales reps like Scott, Chris, Peter, and Nicholas are praised for knowledge and kindness; crews finish on time and leave homes clean.

However, two recent reviews flag a major siding job that ran six weeks late, arrived with scratched panels, poorly installed lighting, a nailed-shut window, and siding that began falling off months later. One customer felt pressured and demeaned during a sales visit. The unevenness in execution and accountability stands out against the company's otherwise strong record.

Praised for
  • responsive service staff
  • skilled installation teams
  • professional from sales through follow-up
  • handles unusual or challenging projects
Watch-outs
  • project delays and timeline slippage
  • quality inconsistency in finishing details
  • pushy or dismissive sales approach (isolated)
responsive-communicationskilled-workmanshipcleans-up-after-jobfair-pricingpunctualpoor-communicationshoddy-workmanship
Best for: homeowners wanting responsive, friendly salespeople and quick installation of windows, doors, or small bathroom projects
Think twice if: planning a large complex remodel; recent reviews show timeline delays and inconsistent quality control on bigger jobs

Strengths

  • handles niche projects others decline
  • named staff known for product knowledge and friendliness
  • prompt follow-up repairs on minor issues

Worth knowing

  • Named installers: Scott, Ramon, Tiago, Junior, Dominick, Chris (praised for courtesy and professionalism)
  • Named sales reps: Peter, Nicholas, Alyssa, Chris (generally praised; one complaint of dismissive behavior from unnamed rep)
  • Recent large siding job: six-week delay, scratched panels, loose siding within six months, botched lighting install, nailed window
  • Follow-up service: promptly repaired window frame and door adjuster on separate jobs

What reviews say by service

Roof Replacement
No direct roof replacement reviews provided; evidence limited to website claim of $1000 off full roof replacement.

How it compares

  • Rated 4.9 against a 4.69 average across the 172 roof replacement businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
546
4
16
3
4
2
2
1
14

Common questions

Do they handle jobs on mobile homes or unusual properties?
Yes. One reviewer explicitly stated Nu-Face agreed to replace three windows on a mobile home when several other firms declined the work.
What if I need something fixed after installation?
They respond promptly to follow-up requests. A customer reported Nu-Face quickly repaired a window frame issue and a door adjuster after initial installation.
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Last updated 2026-08-20