Hartford Metro Roofing Contractor Guide
Menu
Request an estimate Call

Artisan Building and Remodeling LLC

Updated 2026-09-20 · 7,289 reviewed · 241 listed · Scored from 472 Google reviews · How we rank ›

4.7(472) 85 composite score See reviews on Google ✓ Google-verified
Roof Replacement

Google-verified472 Google reviewssince 2017

Artisan Building and Remodeling LLC
Location
Berlin
Service
Roof Replacement
Reviews
472
Ranking
#39 in Roof Replacement
Best for
Homeowners with insurance claims or those valuing same-day completion and daily project manager updates.

Google Business Profile is the source for the business data shown here, last checked 2026-09-20. Details taken from their website were fetched 2026-08-20.

What do recent reviews say?

Most homeowners praise Artisan for finishing roof jobs in a single day with meticulous cleanup and responsive project managers like Brandon and John who stay in touch throughout. Repeated praise names specific crews (Liam, Tanner, DJ) and highlights insurance claim handling and careful attention to landscaping.

A handful of customers report material and pricing friction: one felt pressboard was substituted for requested plywood; another faced a $125-per-sheet plywood charge and a last-minute ridge vent removal without advance notice. Communication breakdowns in those cases left customers unresolved despite escalation to customer service, though the company's office staff (Brittany, Adele) were noted as kind and thorough.

Praised for
  • responsive project managers
  • thorough cleanup and site care
  • named staff professionalism (Brandon, John, Dan, Liam)
  • fast completion
  • insurance claim handling
Watch-outs
  • material substitution without consent
  • poor communication about plan changes
  • high material markups
  • unresolved customer service follow-up
punctualcleans-up-after-jobskilled-workmanshipresponsive-communicationinsurance-claim-helpoverpriced
Best for: Homeowners with insurance claims or those valuing same-day completion and daily project manager updates.
Think twice if: Verify material specs in writing before signing if you have specific wood or product concerns; confirm plan changes will be communicated on installation day.

What are they good at?

  • single-day roof installations
  • insurance claim support and paperwork
  • named project managers who communicate daily
  • meticulous cleanup (debris tracking mentioned as a concern, none found)

Worth knowing

  • Project managers Brandon, John, and Dan provide morning ETAs and same-day text/call responses
  • Insurance claim paperwork handled by company (mentioned multiple times)
  • Roof replacements typically completed 7am-8:30pm in one day
  • Office staff Brittany and Adele noted for responsiveness
  • Salesman Matt Abbassi, Tim, and Andrew named in sales/inspection roles
  • One customer cited $125 per 4x8 sheet plywood pricing versus retail ~$40

What reviews say by service

Roof Replacement
Fast single-day completion and cleanup praised frequently; material substitution and plan-change communication were friction points in two cases.
roof-repair
One review mentions repair of leak caused by another roofer completed successfully.
residential-roofing
Consistent praise for attention to landscaping, worker professionalism, and thorough site cleanup during residential replacements.

How it compares

  • Rated 4.7 against a 4.7 average across the 199 roof replacement businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
425
4
12
3
3
2
10
1
22

FAQ

How long does a typical roof replacement take?
Most jobs complete in a single day (7am to 8:30pm based on recent reviews), with full cleanup before crew departs.
Do you handle insurance claims?
Yes. Multiple recent reviews confirm the company manages insurance paperwork, inspections (including drone photos), and coordinates with adjusters.
Who will I hear from before work starts?
Your project manager contacts you first thing on installation day with an ETA and remains reachable by text, call, or in-person throughout.
Request a quote

Similar roofing contractor nearby

Nu-Face Home Improvements
93

Nu-Face Home Improvements

4.9(596)✓ Google-verifiedPublishes prices

Nu-Face delivers across multiple home systems with remarkable consistency. Staff return calls within minutes, named technicians like Scott and Reggie install work neatly and handle fixes without charge if needed, and crews leave yards cleaner than they found them. The company stands behind roofs, windows, siding, and doors over years, with office staff coordinating projects smoothly and following up on any hiccup until you say you are satisfied. Their website claims over 30 years operating, service across Hartford, New Haven, Glastonbury, Waterbury, and Meriden. They advertise offsets such as $1000 off full roof or siding jobs, and 50% off installation across most services. Berlin-based, open seven days. Reviewers name Jennifer, Tina, Alyssa in office roles keeping communication tight during and after work.

Roof Replacement
View profile
B
21 low data

BlueTeam

No rating yet✓ Google-verified

Review evidence is limited. The business's website lists roof replacement among a broad range of damage restoration and construction services, though it does not specify Hartford-area availability or customer feedback on roofing work.

Roof Replacement
View profile
FT
69 low data

FK Top To Bottom Construction LLC

5.0(5)✓ Google-verified

Basement remodeling client reports a smooth project with owner Fikret, praising his responsiveness, attention to detail, and the finished quality. Evidence for roof replacement is limited to one basement-focused review.

Roof Replacement
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-20