RRCA - Roofing & Reconstruction Contractors of America -CT
RRCA earns strong marks for staff responsiveness and insurance navigation, particularly through coordinators like Jessica C., Colin, and Sam who shepherd jobs from quote through completion. The crew often cleans up meticulously, completes replacements in one or two days, and staff advocate hard for claim coverage. However, a minority of jobs surface real concerns: post-roof leaks, abandoned contracts with held insurance checks, loose nails left in yards, and poor communication to close insurance files. Most five-star reviews name specific team members, suggesting the company's best work hinges on which coordinators and crew handle the job. Dissatisfied customers report leaks weeks after install, lack of follow-up on insurance paperwork, and installation oversights that needed correction. Quality consistency appears uneven across jobs.
