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RRCA - Roofing & Reconstruction Contractors of America -CT

Updated 2026-09-20 · 7,289 reviewed · 241 listed · Scored from 66 Google reviews · How we rank ›

4.7(66) 80 composite score See reviews on Google ✓ Google-verified
Roof Replacement

Google-verified66 Google reviewssince 1993

RRCA - Roofing & Reconstruction Contractors of America -CT
Location
West Hartford
Service
Roof Replacement
Reviews
66
Ranking
#69 in Roof Replacement
Best for
Homeowners with insurance-backed roof damage seeking fast claim coordination.

Google Business Profile is the source for the business data shown here, last checked 2026-09-20. Details taken from their website were fetched 2026-08-20.

What do recent reviews say?

Jessica C and the office team consistently earn praise for quick responses and guiding customers through insurance claims, while crews complete replacements fast and leave sites clean. Storm-response jobs have been particularly smooth, with staff like JoJo and Jay Luna earning recognition for coordination. However, three recent one-star reviews flag serious red flags: a roof that leaked within weeks of replacement, a customer who waited months without communication after the company received insurance funds, and another job plagued by poor workmanship (200+ nails in the yard, improper flashing) and abandoned follow-up. The spread between five-star and one-star experiences is stark.

Praised for
  • responsive office staff (especially Jessica C)
  • smooth insurance claim coordination
  • fast job completion
  • thorough cleanup and attention to detail
  • friendly and respectful workers
Watch-outs
  • leak recurrence after roof replacement
  • poor communication during insurance follow-up
  • quality control issues (nails left in yard, improper flashing)
  • months-long delays and unresponsiveness to homeowner contact
  • funds received but work not delivered
responsive-communicationfair-pricingskilled-workmanshipcleans-up-after-jobinsurance-claim-helppunctualleak-recurredshoddy-workmanshippoor-communicationmissed-deadlines
Best for: Homeowners with insurance-backed roof damage seeking fast claim coordination.
Think twice if: One-star reviews report leaks weeks after replacement, long delays after insurance payments, and quality lapses (nails left, poor flashing work). Verify references before committing.

What are they good at?

  • Strong insurance claim coordination and documentation
  • Fast project turnaround on storm and replacement jobs
  • Office team highly responsive (especially Jessica C)
  • Thorough cleanup and detail work praised by multiple customers

Worth knowing

  • Jessica C. (office admin) consistently praised for responsiveness and insurance coordination across multiple reviews
  • JoJo and Jay Luna named for project management and crew coordination on high-profile jobs
  • One storm response replaced 24-sq. roof with three-level removal, new 8 sheets of plywood, 100 ft of gutters/downspouts in one day
  • One customer reported 200+ nails left in yard after job and improper lead flashing installation (later corrected by customer)
  • One customer reported roof leaked in daughter's bedroom and dining room within weeks; company blamed ice dam but did not resolve
  • One customer reported company received $13,000+ insurance check in January, fired contractor in May, then stopped responding to contact attempts

What reviews say by service

Roof Replacement
High praise for speed and insurance coordination on successful jobs; serious concerns about leak recurrence, quality control, and follow-up on failed jobs.

How it compares

  • Rated 4.7 against a 4.7 average across the 199 roof replacement businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 80
Review volume 79
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
61
4
0
3
0
2
0
1
5

FAQ

How long does a typical roof replacement take?
One customer reported a 24-square roof with three-level removal replaced (including 8 sheets of new plywood and cleanup) in 8 hours. Another reported a full replacement completed in one day after insurance approval. Time depends on roof size and complexity.
Can they help with insurance claims?
Yes. Reviews describe RRCA handling permits, communicating with insurance companies (including Liberty Mutual), documenting work with photos, and managing claim changes. Multiple customers noted this was seamless and coordinated by Jessica C. in the office.
Do they clean up after the job?
Multiple reviews confirm thorough cleanup. One customer noted they even cleaned up after the homeowner's dog, and another praised careful removal of old nails and screws from yards with pets.
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Last updated 2026-09-20