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RRCA - Roofing & Reconstruction Contractors of America -CT

Updated 2026-08-20 · 7,524 reviewed · 200 listed · Scored from 64 Google reviews · How we rank ›

4.7(64) 80 composite score See reviews on Google ✓ Google-verified
Roof Replacement

Google-verified64 Google reviewssince 1993

RRCA - Roofing & Reconstruction Contractors of America -CT
Service
Roof Replacement
Reviews
64

What recent reviews say

RRCA earns strong marks for staff responsiveness and insurance navigation, particularly through coordinators like Jessica C., Colin, and Sam who shepherd jobs from quote through completion. The crew often cleans up meticulously, completes replacements in one or two days, and staff advocate hard for claim coverage. However, a minority of jobs surface real concerns: post-roof leaks, abandoned contracts with held insurance checks, loose nails left in yards, and poor communication to close insurance files.

Most five-star reviews name specific team members, suggesting the company's best work hinges on which coordinators and crew handle the job. Dissatisfied customers report leaks weeks after install, lack of follow-up on insurance paperwork, and installation oversights that needed correction. Quality consistency appears uneven across jobs.

Praised for
  • responsive staff coordination
  • insurance claim handling
  • crew cleanliness and property respect
  • fast turnaround on replacements
  • named technicians go the extra mile
Watch-outs
  • post-installation leaks
  • abandoned contracts and non-communication
  • workmanship quality control issues (loose nails, flashing)
  • language barrier on jobsite
responsive-communicationinsurance-claim-helpcleans-up-after-jobpunctualskilled-workmanshipleak-recurredpoor-communicationshoddy-workmanship
Best for: Storm-damage insurance claims requiring fast coordination and approval.
Think twice if: Some jobs have leaked after completion; communication and workmanship consistency vary significantly by crew.

Strengths

  • insurance claim expertise and advocacy
  • named coordinators stay responsive throughout job
  • one to two-day roof replacement completion
  • crew attention to yard cleanup and property respect

Worth knowing

  • Named coordinators: Jessica C., Colin, Sam Nichols, John Paoletti, Ricky Southers, JoJo M., Jay Luna
  • Typical replacement turnaround: one to two days
  • Insurance claim coordination handled in-house
  • One customer reported 200+ loose nails left in yard after install
  • One contract was abandoned after months; insurance check ($13k+) never returned and non-responsive to follow-up
  • Website claims: TOP 50 U.S. Roofing Contractor, 100% certified for residential roofing restoration, operating since 1993

What reviews say by service

Roof Replacement
Fast completion (one to two days) and insurance claim handling praised; some leaks recurred weeks post-install in separate jobs.

How it compares

  • Rated 4.7 against a 4.69 average across the 172 roof replacement businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 80
Review volume 79
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
59
4
0
3
0
2
0
1
5

Common questions

How quickly do they typically complete a roof replacement?
Most reviews report one to two-day turnaround for residential replacements, often with supplies arriving within days of insurance approval.
Do they help with insurance claims?
Yes. Multiple reviews confirm they coordinate directly with insurance carriers, help document storm damage, and work to maximize claim coverage.
Are the crews respectful of the property?
Most reviews praise crew cleanliness and cleanup, including disposal of old materials and nails. One recent review reported 200+ loose nails left in the yard that required correction.
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Last updated 2026-08-20