Google-verified101 Google reviewssince 2017
Google Business Profile is the source for the business data shown here, last checked 2026-09-20. Details taken from their website were fetched 2026-08-20.
Award Roofing completes full replacements in a single day and keeps homeowners updated at every step, with staff personally managing communication from estimate through final inspection. Matt Tetreault and his crew handle unexpected structural damage without hesitation, price competitively against larger competitors, and leave properties spotless by sweeping for stray nails and removing debris the next morning.
Most reviewers report solid work and a professional crew. One complaint from years ago flagged an owner who refused to visit for an estimate and spoke dismissively to the caller, casting doubt on the business's professionalism.
Most customers report smooth, transparent roof replacements with responsive named staff and careful attention to detail. Dave, Steve, Alistair, and office team (Paula, Candi) handle scheduling and site management; crews complete work efficiently and clean up thoroughly. One complaint alleges hidden work and sub issues; the business's 4.9 rating across 318 reviews (95% five-star) suggests this is isolated. Insurance claim help stands out: one reviewer's inspection report helped overturn an initial denial. Warranty documentation is provided in writing. Projects range from full replacements to gutters and skylights, with pricing described as fair in multiple reviews, though one customer noted it was not the cheapest option.
Reviewers consistently describe arriving crews who work on schedule, explain options without pressure, and keep homeowners informed throughout projects. Named staff like Stephen, Damique, Max, George, Troy, and Chris receive repeated praise for friendliness and skill; multiple customers explicitly mention job sites being organized and cleaned at day's end, windows and doors installed with evident care, and roofs completed for condo associations with equal professionalism. Work spans roof replacement, gutters, siding, windows, and doors across Hartford Metro and beyond. Customers report four-day projects to month-long jobs all finished as quoted. One 2019 customer hired them again in 2026 after being impressed with earlier work, noting the crew (Carlos, John, Noman, Paris, Xavier) maintained the same standards. No complaints appeared in recent reviews.
Last updated 2026-09-20