Google-verified318 Google reviewssince 2009
Google Business Profile is the source for the business data shown here, last checked 2026-09-20. Details taken from their website were fetched 2026-08-20.
Most customers report smooth, transparent roof replacements with responsive named staff and careful attention to detail. Dave, Steve, Alistair, and office team (Paula, Candi) handle scheduling and site management; crews complete work efficiently and clean up thoroughly. One complaint alleges hidden work and sub issues; the business's 4.9 rating across 318 reviews (95% five-star) suggests this is isolated.
Insurance claim help stands out: one reviewer's inspection report helped overturn an initial denial. Warranty documentation is provided in writing. Projects range from full replacements to gutters and skylights, with pricing described as fair in multiple reviews, though one customer noted it was not the cheapest option.
Award Roofing completes full replacements in a single day and keeps homeowners updated at every step, with staff personally managing communication from estimate through final inspection. Matt Tetreault and his crew handle unexpected structural damage without hesitation, price competitively against larger competitors, and leave properties spotless by sweeping for stray nails and removing debris the next morning.
Most reviewers report solid work and a professional crew. One complaint from years ago flagged an owner who refused to visit for an estimate and spoke dismissively to the caller, casting doubt on the business's professionalism.
Every review is five stars. Customers consistently praise the project managers-Scott, Troy, Matt, and Gavin-for staying organized, responsive, and attentive throughout. Multiple reviewers highlight the cleanup afterwards, noting magnets used to sweep yards and not a single nail left behind. Henderson Roofing replaces roofs and gutters on residential homes, with recent projects completed on schedule and without disruption to daily life. The company also handles windows, siding, and doors. Staff like Caleb (roof inspector), Rachel (accounting), and the named crew leaders earn specific praise for making projects easy and maintaining high workmanship standards.
Last updated 2026-09-20