Google-verified8 Google reviewssince 2000
All eight reviews award five stars. Customers consistently praise the team for honest communication, on-time delivery, and clean job sites. Named crew members Gavin and Caleb stand out for responsiveness and thoroughness, while the office staff handle billing smoothly. Reviewers highlight exceptional workmanship on roof and window jobs alike.
Most customers describe thorough assessments, fair pricing, and staff who respond quickly to texts and calls. Named technicians like David Lynch, Steve, and Allistar earned praise for professionalism and going beyond the job scope. One reviewers alleged hidden work, improper installs, and sub-contractor problems, a sharp departure from the overwhelming pattern.
Across 18 recent reviews, Award Roofing delivers consistently quick roof replacements (often single-day jobs) with no leaks reported afterward. Homeowners praise the team for transparent estimates, same-day communication, thorough cleanup, and named staff like Matt, Brian, and Edwin who explain the work clearly and show up on schedule.
Across 16 reviews, Alan Soucy is deeply polarized. Five reviewers (all older reviews) praise fast roof installation, competitive pricing, and responsive service. But 10 reviewers describe months-long delays, no-shows despite confirmed appointments, shoddy work, and the owner ghosting after collecting payment. Quality complaints range from mismatched texture to incomplete framing. Multiple reviewers report legal action or BBB complaints. The business delivers when it commits but frequently does not commit at all.
Last updated 2026-08-20