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All-Pro Home Improvement

Updated 2026-09-20 · 7,289 reviewed · 241 listed · How we rank ›

No rating yet 29 low data composite score See reviews on Google ✓ Google-verified
Roof Replacement

Google-verified

All-Pro Home Improvement
Location
Glastonbury
Service
Roof Replacement
Ranking
#204 in Roof Replacement

Google Business Profile is the source for the business data shown here, last checked 2026-09-20.

What do recent reviews say?

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Based on limited recent reviews, so treat this as low-confidence.

How it compares

How we scored this

Ranking Method
Star rating 0
Review volume 0
Review recency 0
Review sentiment 49
Profile completeness 100
Verification 30
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Across 16 reviews, Alan Soucy is deeply polarized. Five reviewers (all older reviews) praise fast roof installation, competitive pricing, and responsive service. But 10 reviewers describe months-long delays, no-shows despite confirmed appointments, shoddy work, and the owner ghosting after collecting payment. Quality complaints range from mismatched texture to incomplete framing. Multiple reviewers report legal action or BBB complaints. The business delivers when it commits but frequently does not commit at all.

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Most customers report smooth, transparent roof replacements with responsive named staff and careful attention to detail. Dave, Steve, Alistair, and office team (Paula, Candi) handle scheduling and site management; crews complete work efficiently and clean up thoroughly. One complaint alleges hidden work and sub issues; the business's 4.9 rating across 318 reviews (95% five-star) suggests this is isolated. Insurance claim help stands out: one reviewer's inspection report helped overturn an initial denial. Warranty documentation is provided in writing. Projects range from full replacements to gutters and skylights, with pricing described as fair in multiple reviews, though one customer noted it was not the cheapest option.

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Last updated 2026-09-20