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Bartlett Brainard Products Co.

Updated 2026-08-20 · 7,524 reviewed · 200 listed · Scored from 40 Google reviews · How we rank ›

4.7(40) 75 composite score See reviews on Google ✓ Google-verified
Roof Replacement

Google-verified40 Google reviews

Bartlett Brainard Products Co.
Service
Roof Replacement
Reviews
40

What recent reviews say

Most clients report a smooth, well-managed project from estimate to cleanup. Josh, Cathy, and Karen listen to needs, explain options clearly, and coordinate crews that work neatly and efficiently. A handful of reviewers encountered condescension about job size or felt rushed toward higher-cost solutions rather than repairs.

The company performs roofing, siding, windows, doors, and gutters. They emphasize measuring carefully, using established contractors, and leaving yards spotless. Families planning substantial exterior work praise their craftsmanship; those seeking small repairs or outside installation should ask upfront about their current capacity.

Praised for
  • professional crew with strong attention to detail
  • responsive staff (Josh, Cathy, Karen) guide clients through options
  • thorough cleanup after work
  • family-owned, long-term employees, no subcontractors
Watch-outs
  • dismissive attitude toward smaller jobs
  • inconsistent follow-up on repair requests
  • reluctant to install customer-supplied materials
skilled-workmanshipresponsive-communicationcleans-up-after-jobpunctualfair-pricingpushy-sales-tactics
Best for: Homeowners planning a larger exterior project (roof, siding, windows, doors combined) who want a single knowledgeable point of contact.
Think twice if: Small single-item repairs or jobs may face pushback; confirm their appetite for your scope before engaging.

Strengths

  • Direct staff (Josh, Cathy, Karen) manage projects from quote to finish
  • In-house crews, no subcontractors
  • Thorough site cleanup and respect for yard

Worth knowing

  • Josh, Cathy, Karen named as regular client contacts
  • In-house crews with long tenure; no subcontractors used
  • Town building inspector praised roof substructure quality
  • Use composite decking and aluminum railings
  • Coordinate with insurance companies on roofing claims

What reviews say by service

Roof Replacement
Clients praise professional roofing installation, material choices clearly explained, thorough cleanup, and insurance-claim assistance.

How it compares

  • Rated 4.7 against a 4.69 average across the 172 roof replacement businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 80
Review volume 70
Review recency 68
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
37
4
0
3
0
2
1
1
2

Common questions

Do you use subcontractors?
No. The business states that established employees handle projects directly; they do not use subcontractors.
Will you help with my insurance claim?
Yes. Reviewers report that Cathy or Karen can assist in coordinating with insurance companies during roof replacement projects.
Do you clean up after the job?
Yes. Multiple reviews note thorough cleanup both inside and outside the home, including moving yard decorations to prevent damage.

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Roof Replacement

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Last updated 2026-08-20