25 low data
AM Construction
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof Replacement
Bartlett Brainard Products Co.
Roof Replacement
Google-verified41 Google reviews
- Location
- West Hartford
- Service
- Roof Replacement
- Reviews
- 41
- Ranking
- #70 in Roof Replacement
- Best for
- Homeowners wanting long-term relationships with contractors who use quality materials and follow through on repairs.
Google Business Profile is the source for the business data shown here, last checked 2026-09-20.
What do recent reviews say?
Bartlett Brainard delivers strong roofing and exterior work backed by named staff who remember customers over years and handle problems fast. Installers are professional, materials high-grade, and crews leave sites spotless. A 1-star review cited sales pressure on a door repair; another complained the team declined a single-window install despite prior customer status, conflicting with their website promise.
Praised for
- professional installers and crews
- responsive staff (Cathy, Josh, Karen)
- high-quality materials and craftsmanship
- clean work sites and thorough cleanup
- honest service and reliability
Watch-outs
- pushy sales approach (custom door, window sales)
- inconsistent follow-up on smaller jobs
- dismissive tone toward small projects
skilled-workmanshipresponsive-communicationcleans-up-after-jobpunctualfair-pricingpushy-sales-tactics
Best for: Homeowners wanting long-term relationships with contractors who use quality materials and follow through on repairs.
Think twice if: Customers planning small single-project jobs may encounter reluctance or sales pressure to upgrade rather than repair.
What are they good at?
- Named staff recall customers and past work
- High-quality materials and careful craftsmanship
- Same-day response on service calls
Worth knowing
- Named staff: Cathy, Josh, Karen, and Dennis; each praised for communication and professionalism
- In-house crews (no sub-contractors mentioned in roofing reviews)
- One review noted Josh walked customer through insurance claim
- Team proactively moves outdoor decor to prevent damage during projects
- One review noted town building inspector approval on structural work
- Employee tenure noted as long-standing
What reviews say by service
- Roof Replacement
- High praise for material selection, professional installation, site cleanup, and responsive follow-up on any issues.
How it compares
- Rated 4.7 against a 4.7 average across the 199 roof replacement businesses listed here.
- Has more Google reviews than 76% of the businesses in this directory.
How we scored this
Ranking Method Star rating 80
Review volume 70
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
38
4
0
3
0
2
1
1
2
FAQ
- Will they handle repairs or just full replacements?
- Yes; reviewers report same-day response on repair calls and quick fixes, but recent complaints suggest smaller jobs may face reluctance.
- Do they help with insurance claims?
- One reviewer mentioned staff (Cathy) helped coordinate with the insurance company during a roofing project.
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Finestra Windows & Installation
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Finestra installs replacement windows across Connecticut and Massachusetts, with strong marks for professionalism and turnaround time. Most jobs complete in one or two days. Named installers like Danny, Louis, Howie, and John earn consistent praise for skill and courtesy. Vinyl-only stock suits budget-conscious homeowners but may disappoint those wanting wood frames. One reviewer hit with drafts in an older home after installation; the company's warranty excludes installation gaps, so older houses warrant closer on-site oversight.
Roof Replacement
91
J.T. Burke & Sons
4.9(451)✓ Google-verified
Customers consistently experience a hands-on, family-operated outfit that shows up on time, finishes ahead of schedule, and keeps crews accountable for cleanliness daily. Work spans roof replacement, siding, windows, and gutters, with reviewers praising specific details like ice-and-water shield on entire roof decks, sealed drip edges, and rotted structural repairs done without upselling. Named staff (John, Shawn, Sean, Orlando, Patrick, John Jr.) remain accessible throughout projects, responding promptly to questions and follow-up concerns. One reviewer noted cleanup nails that were addressed immediately upon feedback. Financing is available, and quotes arrive quickly.
Roof Replacement