Epic Exteriors LLC
Epic Exteriors earns consistent five-star reviews for quick roof replacements, reliable crew performance, and strong insurance claim support. Named staff like Kyle, Tyler, and Casey routinely stay in touch, handle scheduling around customer needs, and finish jobs in a day or two with thorough cleanup. One recent three-star review broke the pattern: a worker accidentally created ceiling damage during installation, and while the company eventually fixed it properly, the repair took multiple attempts and required customer persistence. Post-contract communication also faltered when a sales rep texted assumptions about competitor choices before the customer could respond. The company's strength lies in execution and crew coordination. Project managers stay on-site, catch debris with magnets after completion, and manage insurance paperwork. Weakness emerged in handling accident follow-up and sales pressure afterward, suggesting quality control remains strong but customer service recovery needs work when things go wrong.
