68 low data
Joshua Home Improvement LLC
5.0(4)✓ Google-verified
All four reviews are five-star. Recent feedback praises quick response times and professional work, with customers saying they would hire again.
Roof Replacement
KM&M Roofing LLC
Roof Replacement
Google-verified161 Google reviews
- Service
- Roof Replacement
- Reviews
- 161
What recent reviews say
Kyle and his crew arrive on time, work long hours in tough conditions, and finish single-day jobs faster than quoted. They tarp plants, send progress photos, clean everything before leaving, and communicate daily via text. One customer reported being ghosted before an appointment he said Kyle scheduled, citing seven complaints against the business and a no-show pattern online; however, 160 other reviews describe consistent, trustworthy service.
Material choices (asphalt, metal, rubber EPDM) and hidden damage discoveries (rotten plywood requiring replacement) are handled transparently with full explanations. A foreman leads the crew on-site. Kyle answers questions without pressure and sends drone photos of completed work. Pricing consistently draws praise as reasonable given the quality and speed.
Praised for
- punctual, on-time start and completion
- crew is hard-working, polite, professional
- clean up after job, tarps protect landscaping
- owner Kyle is knowledgeable, transparent, responsive
- reasonable pricing
Watch-outs
- no-show or no-call incidents
- not registered with Better Business Bureau
- complaints filed with Consumer Protection
punctualfair-pricingskilled-workmanshipresponsive-communicationcleans-up-after-joblicensed-insuredno-show
Best for: homeowners wanting a new roof completed quickly without hidden charges or pressure
Think twice if: one report of no-show appointment and consumer complaints on record; verify credentials before committing
Strengths
- jobs completed same-day or within weeks as promised
- transparent about hidden damage and pricing upfront
- crew protects landscaping and property during work
- owner Kyle provides daily updates and drone photos
Worth knowing
- Owner Kyle Murgo; foreman Edgar leads crews during installations
- crews start at 7am, work through heat and rain to beat weather
- hidden plywood damage discovered and replaced transparently at reasonable added cost
- drone photos and text updates sent daily during job
- entire property cleaned and tarped before and after work
- single-day completion for most residential roof replacements
What reviews say by service
- Roof Replacement
- crews complete residential replacements same-day, tarp landscaping, and clean up fully; hidden damage handled transparently
How it compares
- Rated 4.9 against a 4.69 average across the 172 roof replacement businesses listed here.
- Has more Google reviews than 89% of the businesses in this directory.
How we scored this
Ranking Method Star rating 91
Review volume 96
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
156
4
3
3
1
2
0
1
1
Common questions
- How fast will you complete my roof replacement?
- Most residential jobs are done in one day. Kyle estimates upfront and delivers on time; one customer finished by 3pm on day one despite being quoted 1-2 days.
- Do you handle damage discovered during the job (like rotten plywood)?
- Yes. Kyle explains extra work upfront and prices it reasonably; one customer replaced 40 sheets of plywood mid-job and felt the total was fair.
- Will you protect my landscaping and keep my yard clean?
- Yes. Reviews mention tarps covering plants and landscaping before work starts, and full cleanup before crews leave-multiple customers report the yard looks untouched.
Similar roofing contractor nearby
25 low data
Pelletier Roofing & Siding
No rating yet
Review data for this business is not available. Their website lists roofing, siding, windows, doors, and remodeling services in Newington, CT.
Roof Replacement
89
Zaman Roofing - CT Roofing Contractors & Roof Repair
5.0(71)✓ Google-verified
Every reviewer highlights speed: most roofs completed in a single day, with meticulous cleanup that often leaves yards as clean as before work began. Pricing consistently emerges as fair against multiple quotes, and the owner Seweryn (also called Sevy or Zaman) stands out for responsiveness, transparency, and willingness to handle warranty issues years after installation. Crew members like Seweryn and named technician are noted for professionalism and communication throughout jobs. Protection of landscaping and interior areas is routine (tarps, boards). Warranty coverage and photo documentation of work are standard, earning trust across residential replacements ranging from single-day colonial roofs with skylights to multi-day gutter-and-roof projects.
Roof Replacement