Google-verified81 Google reviews
Most customers experienced smooth solar and roof installations with clear communication from sales through final handoff. Adam, Taylor, Brian, Chadwick, and installation crews earned repeated praise for honesty, responsiveness, and going beyond contract scope. Two recent reviews flagged installation mistakes corrected after the fact, slow reimbursement timelines, and poor responsiveness when money was owed, suggesting occasional friction with follow-through on compensatory claims.
The company's roofing work surfaces in customer praise for full-roof-replacement projects paired with solar, town inspection coordination, and cleanup. Most five-star reviews cite certified expertise, monitoring dashboards, and genuine care for outcomes. The business appears strongest on initial project design and execution but has stumbled on post-job dispute resolution in at least two documented cases.
Early five-star reviews praised Tyler, James, and Royce for knowledge and professionalism during consultations. Recent one-star complaints detail overpricing ($34k siding quote undercut by half elsewhere), failed inspections on windows and siding, unresponsiveness during projects, and refusal to fix defects.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
RRCA earns strong marks for staff responsiveness and insurance navigation, particularly through coordinators like Jessica C., Colin, and Sam who shepherd jobs from quote through completion. The crew often cleans up meticulously, completes replacements in one or two days, and staff advocate hard for claim coverage. However, a minority of jobs surface real concerns: post-roof leaks, abandoned contracts with held insurance checks, loose nails left in yards, and poor communication to close insurance files. Most five-star reviews name specific team members, suggesting the company's best work hinges on which coordinators and crew handle the job. Dissatisfied customers report leaks weeks after install, lack of follow-up on insurance paperwork, and installation oversights that needed correction. Quality consistency appears uneven across jobs.
Last updated 2026-08-20